Day 2
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Studio One
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May 13, 2026
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1:00 pm
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1:30 pm

How To Leverage AI To Make The Most of Every F&I Customer Conversation

Master the art of high-margin conversations by using AI to turn every F&I interaction into a personalized closing opportunity.

About This Session

Every sub-optimal interaction in an F&I office costs you money and erodes customer confidence. You train your team on the process, but the challenge is ensuring they execute it consistently. Driving consistency at scale is the perfect fit for AI, which helps ensure every F&I manager interaction goes as well as the best one. The results are more revenue, fewer risks arising from gaps, and customers who leave feeling cared for instead of processed.

Key Takeaways:

  • How AI identifies whether or not training is being consistently applied in the F&I office
  • How to control the execution of best-practice processes in every conversation.
  • Maximize your back-end profit.

Stop guessing what your customers value. Use AI to see the whole board and close with confidence.

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