Day 1
Studio One
May 15, 2024
3:15 pm
-
3:45 pm

How To Maximize Profits by Providing An Amazing Employee and Customer Experience

Focus on what truly matters: people.

About this session

Unlocking the formula for sustainable profitability in the automotive industry requires a shift in focus towards nurturing the employee experience and strengthening customer relationships. "How Prioritizing Employee Experience and Customer Relationships Turns A PROFIT!!" delves into the symbiotic relationship between satisfied employees, delighted customers, and the bottom line. This engaging panel discussion features industry leaders who have successfully implemented strategies that place people at the core of their business model. Attendees will discover how enhancing workplace satisfaction leads to improved customer service, increased loyalty, and ultimately, a more profitable business.

Key Takeaways:

-Insightful strategies for improving employee satisfaction and engagement.

-Techniques for deepening customer relationships and enhancing loyalty.

-Evidence-based examples of how prioritizing people positively impacts profitability.

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